Help - Pop Up Library Tips and Troubleshooting
Reset Search
 
HOME

 

Pop Up Library Tips and Troubleshooting

Access Pop Up Library

1.  On your device, go to your wireless settings, and then tap on the Pop-Up Library Wi-Fi connection to connect to the Pop Up Library network.
2.  Open your browser and enter popuplib.com in the URL field, and tap Enter.
3.  Select the checkbox to accept the Terms and Conditions, and tap Agree.
4.  The Pop Up Library eBook collection will open. From here, you can browse and search for titles.
5.  All available titles will display with an option to Read Now. You can tap on a book jacket to read more about the title, or tap directly on Read Now to check out the title and begin reading. 
6.  If you want to return your title, tap Return.
7.  To save your title to read later, tap Menu within the reader, and then select Offline Access. Your title will download to your browser’s cache. Once you’ve saved your title, create a bookmark within your browser to easily return to your title later.



Tips and Troubleshooting

Do I have to have a library card to sign in to my Pop Up Library?
No! Anyone within range of the device can access the Pop Up Library, even if you don't have a library card. If you already have a library card, you can borrow titles from the Pop Up Library without affecting your library's lending limits.

How many titles can I check out?
Your local library sets the check out limits for each device.

Is the Pop-Up Library connection secure?
As with most public networks, the Pop Up Library connection is an open connection and therefore not secure; however, all data and content within the device is encrypted and no user data is stored on the device.

My device will not connect. How can I access the Pop Up Library?
Some devices may not connect to the Pop Up Library because your device thinks it is not a secure connection. Try turning off your cellular service, and then entering popuplib.com in your browser.

I am getting security messages when trying to connect to Pop Up Library. What should I do?
If you receive security warnings when accessing our Pop Up Library device, turn off your cellular service and try again. 

I received a pop-up message while using the Pop Up Library asking for my contact information. Is this legitimate? 
Yes! Your library can choose to reach out to you while you use the Pop Up Library via this pop-up message. Feel free to complete the form so someone from the library can tell you more about the amazing array of services they offer for free.


I’ve checked out a title, but it does not open and I just see a spinning circle. What should I do?
If you’ve clicked Read Now for a title and it does not open after several seconds, close out of the pop-up window, and then click Read Now again. The title should open correctly.


What is the broadcast range for the Pop-Up Library device? How many users can it support?
Each device has a broadcast range of approximately 1600 square feet. Approximately 24 mobile devices can connect to the Pop-Up Library device at one time. If you can’t log on to the Pop Up Library, all available connections may be in use. Try again later.

How often does title availability sync with the library’s collection?
Approximately every 10 minutes.



Previous MonthNext Month
SunMonTueWedThuFriSat