From Axis 360 to Boundless FAQs
The Future is Boundless!
Boundless is Baker & Taylor’s reimagined and re-engineered digital service for libraries. Built from the ground up on the latest app and web technologies, Boundless is intuitive, easy to use and fun.
What is happening?
Your library’s Axis 360 digital service will be upgraded to Boundless in September 2023. The library can provide you with information about the date of the transition to Boundless.
Will my Axis 360 checkouts, holds and other data be moved to Boundless?
Yes! All your user info and history, including holds position, bookmarks, notes, and other saved data will be seamlessly transitioned to the new Boundless platform.
What do I need to do to prepare for the move to Boundless?
Please make sure that you have updated to the latest version of the Axis 360 app on your devices. Beginning a few weeks before the library’s Boundless transition, Axis 360 users will be directly notified about the transition through the Axis 360 apps and website.
What happens on the day of the Boundless transition?
Users with the latest version of the Axis 360 app will receive in-app notifications over the weeks leading up to the transition. On the day of the transition, you will see an announcement page with a link to download the new Boundless app from your App Store. If you have already installed the Boundless app, the link will open the Boundless app on your device and prompt you to log in to your account.
The Boundless app is supported in iOS 13 and above, and Android 9 and above. Users with earlier OS versions will need to upgrade their mobile operating system to a supported version.
Do I log in to Boundless with my Axis 360 credentials?
Yes. Use Find My Library in the Boundless app to identify your library, then fill in the required fields. Your library will be listed in Find My Library on the day your library moves to Boundless.
Note, you will need your library card number and PIN (if the library requires a PIN) to log in. If you have questions about your login credentials, please contact your library.
Will the Axis 360 website also change to Boundless?
When your library moves to Boundless, their Axis 360 website will be upgraded to the new Boundless service. Users who navigate to the old Axis 360 URL will be automatically redirected to the new Boundless website. After logging in, you will see all your account activity.
Will Axis 360 continue to be available after the launch of Boundless?
Once your library moves from Axis 360 to Boundless, you must use the Boundless app and website to access your account and the library’s digital service.